Terms & Conditions

This website is operated by HOUSE OF DECOR LIMITED Company number 09092229 under licence agreement.

Please read these terms and conditions carefully before placing your order and retain a copy of these terms and conditions and your order for future reference

  1. Definitions

       In these terms and conditions:

    1. we, us and our refer to HouseofDecor
    2. you and your refer to the purchaser of any goods from us
    3. contract means the contract between you and us for the sale by us to you of goods
    4. goods means any goods or services you order from us
    5. order means an order placed by you with us for the purchase of goods by clicking "place order" on the checkout page
    6. consumer means any natural person who, when placing an order with us, is acting for purposes which are outside his or her trade, business or profession
    7. checkout page means the page on our website entitled "checkout" which gives details of the goods, delivery address and options, payment method and a "place order" icon
    8. website means our website at www.houseofdecor.co.uk

 In General

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Prices

Please be aware that the prices displayed on our site include Value Added Tax where applicable but exclude delivery costs, which will be added to the total amount due. The applicable delivery costs will be clearly displayed during the checkout process.
Due to the large number of products on our site, it is always possible that some of the products listed on our site may be incorrectly priced, despite our best efforts. If we discover there is a pricing error, we will normally, at our discretion, either: (i) contact you and give you the option of reconfirming your order at the correct price or cancelling it; or (ii) reject your order and notify you of the rejection.

Payment

All prices are inclusive of VAT. Delivery costs are charged in addition to the product price and included in the total cost. Any additional charges are clearly displayed where applicable and included in the total cost.

If you are paying by credit or debit card, we will carry out a standard pre-authorisation check on your card upon receiving your order to ensure there are sufficient funds to settle the transaction. Goods will not be despatched until the pre-authorisation check is complete.

We will charge your card only when your goods are despatched. Your credit card company may allocate funds from your card before we make this charge.

Right of Cancellation

If you are a consumer (i.e. you are not purchasing either wholly or in part for your business, or you are not a business) you have the right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations to cancel the contract and receive a full refund in respect of all goods purchased except perishable items and customized goods. You have 14 days starting on the day after you receive the goods, to cancel your contract in writing to us by email to cs@houseofdecor.co.uk, following which you must return your order in full.

Any return made by post is at your own cost and risk. Details of how to return by post can be found here. Before returning the items to us, you have a legal obligation to keep the goods in your possession and take reasonable care of them. If you do not do this, we may have a claim against you for compensation. If your contract is cancelled in this way we will refund any payment made when ordering, including standard delivery charges, within 14 days of receipt of the returned goods. Once the goods have been returned, a refund for the agreed amount will be credited to the original method of payment.

Links to other websites and services

To the extent that this Site contains links to outside services and resources, which House of Decor does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.
The following applies for every link: House of Decor cannot influence the content, design or availability of the linked website. The use of links which connect to outside websites lays in the sole responsibility of the user.

Ownership of House of Decor Trademark

HOUSE OF DECOR LIMITED does not own the House of Decor brand or the domain name, for more information please email info@houseofdecor.co.uk

Tax Liability

Under the licence agreement HOUSE OF DECOR LIMITED is liable for all TAX and VAT on all sales